Quality Assurance Questionnaire feedback:
Wonderful team set up and management at Kendal House. Many thanks for your continuing help with the patient care.
We are kept up to date with training and asked if there is any other training we would like to do.
Residents meetings are very informative, when I go to them.
Staff are always on hand to help. They are polite and friendly.
Without a doubt we feel dad couldnt be more respected and cared for.
Extremely happy with the level of care provided. All staff seem experienced and cater for the residents personal needs.
The gardens are always immaculate. The staff do a great job in keeping the whole building looking clean and tidy.
I am always kept up to date if anything new happens to mum.
Familiar dishes, wholesome food, quality and quantity to suit everyones tastes.
If they had something on I didnt like they would change it - they always have plenty of food.
CARE QUALITY COMMISSION HAS AWARDED OUR SERVICE AS OVERALL GOOD BUT OUTSTANDING FOR CARING.
We would like to thank everyone who has given reviews on carehome.co.uk as we are at a score of 9.9 and really appreciate your feedback. This gives us all a boost and it is great to know you are happy with our service. Thank you.
WE ARE DELIGHTED TO TELL YOU THAT WE HAVE BEEN AWARDED BY CAREHOME.CO.UK - TOP 20 RECOMMENDED CARE HOME for 2019 FOR THE NORTH EAST OF ENGLAND. This is the third year we have been awarded this certificate.
We would like to say a big thank you to Angela, Sandra and all the staff at Kendal House for the care and dedication they give our residents. We are delighted with the reviews sent in by family members and visitors to our home. Our own Quality Assurance Questionnaires have been returned and we are happy to receive such positive feedback from Professionals who visit the home and Family members. Thank you all.
WE WELCOME JESSICA TO THE TEAM AT KENDAL HOUSE. JESSICA AND REBECCA ARE OUR ACTIVITIES COORDINATORS. HAVE FUN.
On Friday 3rd May Staff and Residents presented G E O R G E with a gift voucher
and flowers on his retirement. George has played the keyboard every other Friday for the past 20 years at Kendal House. We will miss him as he felt part of the team at Kendal Houe. We wish George a very Happy Retirement.
On Friday 26th April from 2pm MUSICAL MINDS are coming to entertain us at Kendal House - please join us.
ALAN CUTLER is back to entertain on Friday 24th May from 2.30pm.
On Friday 21st June we have THE PUPPET SHOW from 2.30pm.
Rebecca and Jessica are organising a Summer Fete to be held on Saturday 3rd August from 2pm at Kendal House. Please join us for a fun afternoon.
PLEASE LOOK ON OUR NOTICE BOARDS FOR ANY NEWS AND ADDED EVENTS
Family and friends please join us.
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